Bus Line Refresh Sample Comment Template

Use the text below to craft a comment to PRT that captures how the Bus Line Refresh would impact you if it is approved. Feel free to copy, paste, and customize!

Comment Template

Dear Pittsburgh Regional Transit,

My name is ___________ and I live in _____________. I currently take the ___________ bus route to access __________________ and ____________________. 

Under the proposed Bus Line Refresh 3.0, I will see my transit access change in these ways: 

(list and customize any that apply)

  • My direct access to these destinations will (improve/decline/disappear): 
  • My bus service frequency will (increase/decrease)
  • The hours of bus service available to me will (increase/decrease)
  • Bus stops will be (more/less) accessible to me

I want the Bus Line Refresh to inspire state legislators to fund the restoration and expansion of transit service in Allegheny County—not just manage decline. For me and my community, a visionary and transformative Bus Line Refresh would have big improvements like 

(Name a major improvement that would make your life better, like 15-minute bus service, new routes connecting your community to key destinations, or service late at night or early in the mornings)

This will change my life by making it easier to __________________.

Finally, it is important to me that the Bus Line Refresh’s success is evaluated based on whether bus service makes riders’ access to critical destinations easier and more reliable. When my _________ bus doesn’t show up as scheduled, that causes ___________________. I want a Bus Line Refresh that proves its success by improving reliability, growing ridership, and growing the satisfaction of riders like me.

Thank you, 

_______________________

How to submit your comment

PRT is accepting public comments on the final draft of the Bus Line Refresh until September 30th, 2026. You can send them your comments in many ways: 

Pittsburgh Regional Transit
Attn: Planning and Service Development
Heinz 57 Center
345 Sixth Avenue, Third Floor
Pittsburgh, PA
15222