The Bus Line Refresh could be the biggest service change in a generation. Your chance to make it better is right now! Learn how the proposals could impact you—and tell PRT how you feel about it.
Explore the service changes that affect you
There are many ways to explore the changes PRT is proposing under the Bus Line Refresh. You can:
- Review an interactive map of the proposed system changes (works best on a computer or tablet)
- Find your frequented routes from a list of affected routes, then click on their new names to learn about how they might change
- Model your frequent journeys on the Transit App on your mobile device (check out our tutorial below)
- Attend a public meeting with PRT (we’re hosting one on April 8th!)
After you do any of these options, it’s critical that you submit a public comment telling PRT how these changes would affect you. They need to know your thoughts in order to incorporate them into the proposal!
How to model your journeys on the Transit App
Note that this method requires access to a mobile device, like a smartphone. If you don’t have access to one, we recommend using the other tools listed above to explore the proposed Bus Line Refresh.
- Download the Transit App to your mobile device. The app is available on both iPhone and Android. (Bonus: the app can be used to plan your future transit trips, and can even give you notifications when service changes or advocacy opportunities are available!)
- You may need to make an account to use the app.
- In the app’s main screen, type a destination in the “Where to?” bar. Select it from the list of results when it appears.
- Once you’ve selected your destination, you can also edit your starting location—for example, you might want to understand how your commute from your workplace to your doctor’s office might change.
- In the white portion of the screen, you’ll see a selection of potential routes you could take to reach your destination.
The trips at the top are those you could take under the current PRT system.
If you scroll down below these, you’ll see a section titled “PRT Preview Mode”, with potential future routes listed. - Click on a future route you’d like to explore. The app will then show you a map of the route, with details on how long the trip would take you, as well as scheduled frequencies and stops.
- At the bottom of this window, there is a banner with a button titled “Give feedback”. This will take you to PRT’s feedback page for the entire Bus Line Refresh project.
- When you’re done exploring this route, be sure to press the red “X” button at the top right of the screen to exit preview mode.
Don’t miss your chance to shape the bus network
If you or someone you know takes transit frequently, PRT needs to know your thoughts. There are a lot of ways to give feedback on the proposed Bus Line Refresh:
- Find your routes from an online list, click their new names, and leave route-specific feedback
- Send an email to PRT with your comments
- Call PRT at 412-442-2000
- Fill out a paper survey at home or at your nearest Carnegie Library location
- También puedes descargar una encuesta en papel en español!
- Attend a public meeting with PRT
And of course, the best way (because it comes with community):
- Join our next monthly meeting on April 8th to hear PRT present, and give them your feedback in person