Public transit is the lifeblood of our communities, bringing thousands of riders to essential needs every day.
Even during this coronavirus outbreak, Public transit is vital for getting people to essential jobs and businesses. If you are still riding public transit, we want to hear from you. What are you seeing? What buses are full, which are empty? What can Port Authority be doing to keep its riders and drivers safe? How can PPT support you and our system through our advocacy?
Take the survey to share your experience now:
Here’s what Port Authority riders are saying about transit during the Covid-19 outbreak:
Rider who takes the P1, 82, 86, 71s & 61s:
I currently work the night shift at the post office. I take a lot of buses – the P1, 82, 86, 71s & 61s – and have noticed crowded buses on both inbound and outbound. Port Authority should not delay action and add more buses so that riders can maintain social distancing and still get to where they have to go.
Rider who takes the 51 Carrick:
I don’t drive so I depend 99% on PAT. The reduced schedule has been a hartship […]. Since only 2/3 of the bus is available to passengers, sometimes it gets too close for comfort […].
Rider who takes the bus:
I don’t work, but I need to get to chemotherapy, other medical, and grocery shopping. I never learned to drive, so the bus is my only way to get where I need to go.
Rider who takes the 59 and P68:
I travel to get groceries. With the front (disability and elderly priority) seating closed off to passengers unless phsyically needed, the back of the 59 and P68 buses are more crowed than usual, meaning riders have to be in close proximity. […] Before COVID-19 I usually got grocery delivery, but with the increased demand, it is almost impossible to get, meaning I have to travel to the grocery store weekly. I want drivers to be safe. They are heroes during this time, but surely it is possible to open up even a few more seats in the front to keep passengers safer too. The bus drivers are incredibly kind, and helpful during this time. […] I am hopeful that they will not cut back on these routes, as passengers are already standing.
Rider who takes the 41 Bower Hill:
Some days everyone is sitting one behind the other with no empty seats between riders.
Are you riding transit during the outbreak? We want to hear from you:
Rider who takes the bus during 9-5 rush hours:
With reduced routes, the larger articulated buses should be used more often. It gets moderatly crowded during rush hours. Also, it is sometimes nearly impossible for short people to get on/off at the back doors, the floor of bus usually hits me at mid thigh or higher if driver can’t pull whole bus to curb
Rider who takes the 82:
I ride the 82 Lincoln outbound and inbound to get groceries and do my business because I have no one else to help me with these things. PAT needs to run more buses and limit passengers cus they’re crowded and un-safe as is.
Rider who takes the 86:
I’m a resident at West Penn Hospital. I need the bus system to get to work everyday. The reduced hours in the morning are making it difficult to get to work on time.
Rider who takes the G1:
Still working downtown as I’m deemed essential. The drivers have been fantastic. Port Authority needs to keep hiring great drivers & maintenance workers that keep buses clean!
Rider who takes the bus and ACCESS:
I have to take the bus in order to get doctors appointments. Port Authority should have more buses running so that they’re not so crowded at times.
Rider who takes the 88:
As a grocery store employee, I continue to have normal shifts scheduled. I do think it’s important for food stores to remain open, and I like my place of work. It’s definitely concerning to get onto a packed back of bus while spending so much energy distancing from each other. I’ve been using a mix of bus and bike so that I’m not on the bus so much. However, I’d not be able to get to work without Port Authority.
Are you taking transit to make essential trips? How can Port Authority protect riders and workers?
Rider who takes the 54:
I work at UPMC Presbyterian. I travel to Oakland from Garfield/Bloomfield. I’m on the bus maybe 10-15 minutes each way. Port Authority is working hard to get us through this.
Rider who takes the 87 who transfers Downtown to get to the Northside:
I ride two buses to get from where I live in Bloomfield to my job at an information warehouse on the Northside. The 87 outbound is crowded. Port Authority needs to get its buses back on a regular and reliable schedule so that riders don’t have to be waiting more time for transfers around other people and riding crowded buses.
Rider who takes the Blue Line & the bus:
I work at an essential job downtown and cannot afford parking so I rely on the bus. I take the T. There have been a few times since the outbreak that its been too crowded for comfort.
Rider who takes the 51, P1, and 68 Carrick:
I do not have a car or license so I have no choice but to get the bus for wherever I need to go.
Rider who takes the 1 Freeport:
I take the 1 Freeport bus to New Kensington. It still has lots of people on it, but its my only option to get to work. They should limit the number of people allowed on at one time and run more buses.
Rider who takes the 64 and 82:
My buses haven’t been too crowded, but hearing that there are crowded buses worries me. I use the bus to get to Target for essential home supplies, and Aldi in Homestead to get groceries because much cheaper than the Giant Eagle across from my house. Port Authority needs to disinfect the buses regularly and tell riders that the buses are disinfected regularly. They also need to pay PAT drivers hazard pay because they’re risking their health every day to provide a necessary public service.